This page is for victims and survivors of the recent California disasters such as COVID-19, 2017 Northern California wildfires, the 2018 Ventura County fires, the 2018 Los Angeles County fires, etc. Included in this page is important information for victims such as hotlines, upcoming clinics, recent announcements, and links to all kinds of resources. To get information on a specific disaster click one of the options below:
Information for the Public
Resources for Disaster Survivors
Residents who suffered damage or losses from the fires that began on October 8, 2017 may register for disaster assistance with the Federal Emergency Management Agency (FEMA). Register by applying online at DisasterAssistance.gov, or by phone at 1-800- 621-3362 or the TTY number 1-800-462-7585. Applicants who use 711 or Video Relay Service may call 1-800-621-3362. The toll-free numbers are open from 7 a.m. to 10 p.m. seven days a week.
The California Department of Insurance provides assistance on insurance issues, such as claim handling delays, additional living expenses, underinsurance disputes, etc. If you are experiencing difficulty with the processing of your claim or wish to have an underinsurance issue investigated, contact the officers at the Department’s Consumer Hotline at1-800-927-HELP (4357); TTY 1-800-482-4833 for assistance. For additional information youmay also wish to visit the Department’s website at: www.insurance.ca.gov.
Workers who lose their jobs due to no fault of their own, such as in the case of a disaster, may be eligible for Unemployment Insurance (UI) benefits. The quickest and easiest way to apply is online. Visit Employment Development Department (EDD) website at: www.edd.ca.gov. Click on the “Unemployment” link, then on “Apply for UI” (eApply4UI) at the top right of the page. UI claims also can be filed by telephone at 1-800-300-
5616. For Cantonese, call 1-800-547-3506; For Mandarin, call 1-866-303-0706; For Spanish, call 1-800-326-8937; For Vietnamese, call 1-800-547-2058, TTY 1-800-815-9387. For more information, you can go to the webpage at: